Preloader image

DocFusion® Customer Communication Management

Frictionless, omni-channel, hyper personalised communication

DocFusion® CCM is designed to provide omnichannel communication at scale across all customer preferred communication channels. This is personalised to customer preferences on all devices and screen sizes across all channels, including physical. Key features include:

  • Customer journey mapping
  • API integration to legacy systems
  • Interactive Portal
  • Professional digital front end
  • Centralised point of all communications
  • Predefined flows
  • All document types
  • Analytics
  • Batch communication
  • Multichannel communication
  • Interactive communication
  • Customer engagement analytics
  • Automated triggers
  • AI sentiment analysis
Frictionless, omni-channel, hyper personalised communication

DocFusion® CCM is designed to provide omnichannel communication at scale across all customer preferred communication channels. This is personalised to customer preferences on all devices and screen sizes across all channels, including physical. Key features include:

  • Customer journey mapping
  • API integration to legacy systems
  • Interactive Portal
  • Professional digital front end
  • Centralised point of all communications
  • Predefined flows
  • All document types
  • Analytics
  • Batch communication
  • Multichannel communication
  • Interactive communication
  • Customer engagement analytics
  • Automated triggers
  • AI sentiment analysis
Compatibility
Download the brochure here

    Clicking submit subscribes you to our newsletter. You will be able to unsubscribe at any time. Click here to view our privacy policy.

    DocFusion® Low Code CCM and Document Generation Platform

    DocFusion® Low Code CCM and Document Generation Platform is a digital cloud platform which encompasses the following key product components:

    DocFusion
    CCM

    Frictionless, omni-channel, hyper personalised communication.

    Document Automation

    A dynamic, template-driven document composition and automation engine.

    Digital Signatures

    Allows work to be completed faster, more efficiently and more effectively.

    PRE-BUILT CONNECTORS

    Delivering a fully featured integration and data processing platform.

    DOWNLOAD
    Clicking submit subscribes you to our newsletter. You will be able to unsubsribe at any time. Click here to view our privacy policy.