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DocFusion® Customer  Communication Management

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It takes 5 good customer experiences to make up for one bad one!

Frictionless, omni-channel, hyper personalised communication

DocFusion® CCM is designed to provide omnichannel communication at scale across all customer preferred communication channels. This is personalised to customer preferences on all devices and screen sizes across all channels, including physical. Key features include:

  • Customer journey mapping
  • Interactive Portal
  • Professional digital front end
  • Centralised point of all communications
  • Analytics
  • Batch communication
  • Multichannel communication
  • Customer engagement analytics
  • 130 pre-built connectors
DocFusion®’s Low Code Enterprise Cloud Platform Solutions
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Document
Generation and Automation

A dynamic, template-driven document composition and automation engine.

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Customer Communication Management

Frictionless, omni-channel, hyper personalised communication.

DocFusion_DS2
Digital
Signatures

Through-digital, cryptographic, tamper-evident and effective.

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