Preloader image

Industries

Document automation software for your industry

Telecommunications

Uncover new market opportunities and reduce customer churn with DocFusion®

DocFusion® can add value in all industries that have Smart Document Generation and Automation needs. The generic benefits of:

  • Process Optimisation, using connectors and the dynamic rule based engine.
  • Customer Communication Management for custom communications and managing the handoffs between internal and external processes.
  • Connectors into legacy systems such as SAP, SalesForce, Microsoft and all others.
  • Streamed analytics showing frequency of events, timing, customer interactions.

Wherever there is a requirement for Document Generation, Automation and signature, DocFusion® does not only play a role, but optimises these processes removing duplication of errors and compliance risks.

Across all industries, DocFusion® adds significant value through enabling:

  • Increased Revenue
  • Reduced Cost
  • Reduced Risk
  • Increased Job Satisfaction
  • Enhanced Reputation

Customers are fickle, ready to jump to a competing provider if service needs and individual preferences are not anticipated and met.

With DocFusion® you will be able to gain efficiencies with automation and improved processes. DocFusion® will assist in building customer loyalty by boosting customer engagement with ultra-personalised communications.

Telecommunication Benefits Examples
  • The generation of intelligent telecommunications documentation which drives accuracy and efficiency in all external facing telecommunication processes.
  • Faster customer onboarding, upgrades, maintenance.
  • Offline contract approval using digital signatures.
  • Automatic FICA checks.
  • Less duplication, errors and cost.
  • Greater customer loyalty.
  • Fit for purpose packages for customers.
Products to suit organisations of any size
DocFusion® Enterprise

A dynamic, template-driven document composition and automation engine.

DocFusion® New Dimension Products
Enhance your DocFusion® Platform with the following critical enablers
DocFusion® 365

Secure, high quality dynamic document generation in the Office 365 environment.

DocFusion® Anywhere

When internet connectivity is unreliable and for users in remote locations.

DocFusion®
Connectors

Seamless integration with an organisation’s legacy
systems.

DocFusion®
Stream Analytics

Optimise the
quality of
experience,
engagement
and satisfaction.

DocFusion®
CCM

DocFusion® CCM
maintains
a centre of
excellence for
communication.

DocFusion® Business Solutions

Reusable designs
for standardised
processes
for rapid
implementation.