DocFusion® helps customers digitally automate all communication with their stakeholders. It does so using an intelligent platform that merges data from back office systems with easy to build document templates. The DocFusion® platform provides a workflow to facilitate the forms, document handoffs, document management and digital signatures via smart API’s.
DocFusion® is a cloud and digitally native document generation platform. Documents are automatically classified, timestamped and immutable. This eradicates the need for paper-based content resulting in scanning, OCR and image storage. DocFusion® digitises organisational processes through the smart use of connectors and API’s. DocFusion® is the last mile building block to bridge the digital divide from legacy systems, enabling them achieve digital excellence to drive user experience.
The DocFusion® template designer is an add-on to the Microsoft Word platform, which makes template design a non-technical task that can be managed by a citizen developer centric workforce. DocFusion® uses drag/drop, point and click actions to build rules and logical expressions, and does not rely on syntax markers.
Designers can build complex templates by drag and drop, point and click, no code experiences, and can be done by any authorised department. This relieves the burden on developer dependencies, allowing rapid response to legislative and market requirements.
DocFusion® integrates easily with legacy systems and can work in conjunction with third party Document Management Solutions, Workflow, and Digital Signature platforms.
DocFusion®‘s intelligent rules engine, is advanced and logical, as is the capability for communication analytics.
DocFusion® maintains a centre of excellence for communication management. It ensures consistent communication management in a controlled environment whether to Customers, Employees, Suppliers or other Stakeholders. By pulling data from legacy systems and combining the messaging, communication is streamlined and customers/ stakeholders can interact seamlessly with your business. This eliminates the friction that causes confusion, irritation and churn. DocFusion®’s stakeholder communication analytics provides insight dashboards that can be used for exceptional experience enhancement.
DocFusion® optimises processes through smart logic and an embedded rules engine. It eliminates errors, duplication of effort and dramatically reduces turn-around time and associated cost. Intelligent rules eliminate process steps, and allows for collaboration across the enterprise – internal and externally. DocFusion® allows people to be freed up to concentrate on more high end value adding tasks.
DocFusion® ensures control of all documentation and adherence to all business rules. Incomplete documentation cannot be submitted and all approval gates will be adhered to. Legal compliance is driven by the most current legal content organisational wide. Strict access control to all content ensures information security.
DocFusion® protects a company’s intellectual assets. Through its centre of excellence, it ensures consistent Corporate Identity Management from logo and style control for marketing to legal compliance control to company secretarial control. Gone are the days of different logo styles, inconsistent legal terms, wrong directors on letterheads and much more.
Secure, high quality dynamic document generation in the Office 365 environment.
When internet connectivity is unreliable and for users in remote locations.