DocFusion® enables you to turn regularly used documents and forms into intelligent templates which allow workflow, document generation and automation, digital signatures and document storage. All of these are fundamental to effective customer communication management.
Key to our CCM solution is our Document Generation and Automation ability, Digital signatures and prebuilt connectors.
There are a multitude of both Customer Communication Management and generic business issues resulting from not properly utilising document generation and automation. These affect a company’s ongoing sustainability and bottom line!
DocFusion® CCM is a full comprehensive system that covers the entire customer communication process, from template generation to assembly to personalization and omni-channel delivery. Our CCM System encompasses what we refer to as “The Pillars of Digital Transformation” and each pillar plays a pivotal role in both driving and fulfilling a customers communication needs.
The genesis of DocFusion® is the digitisation of Document Generation and Automation to streamline internal and external communications. By necessity, it has become a low code platform which automates the interaction between digital forms, workflow, document generation, digital signatures and document management.
This is achieved by integrating with your legacy systems and delivering on the initial promise of digital transformation.